Move Money In and Out of 5uspin

When you want to cash out, go to the withdrawal section in your account dashboard. We route payouts back to GCash, Maya, or InstaPay — whichever channel you used to fund the account or have verified in your profile. You will need to enter the amount and confirm your identity before the request is submitted. Withdrawal processing depends on the volume of

pending requests and your verification status; we do not promise a fixed payout window. If your account is fully verified, the process moves without additional document checks on each withdrawal.

Funding your account starts from the cashier section inside the lobby. We accept GCash, Maya, and InstaPay as primary deposit channels — each one routes through the payment rails Filipinos use daily, so there is no unfamiliar checkout step. Open the cashier, pick your e-wallet, and the amount you enter goes straight to your 5uspin balance once the transfer clears. Players in

Bacolod and elsewhere in the Philippines use the same flow. No invented processing times are stated here — clearing speed depends on your e-wallet provider at the time of the transaction.

Account verification is how we make sure your balance belongs to you and nobody else. We ask for a government-issued ID — a Philippine passport, driver's licence, or SSS/UMID card — and a selfie matching that document. For e-wallet withdrawals, we may also ask you to confirm ownership of the GCash or Maya account tied to your profile. This is a one-time

process for most accounts. Completing it removes withdrawal holds and lets you move larger amounts without friction. Think of it as the lock on your account, not a hurdle in front of it.